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Privacy Policy

Last updated: [insert date]

This Privacy Policy explains how Greenmatrix ("we", "us", "our") collects, uses, discloses, and safeguards information when you visit our website or use our platform. This is a general template provided for informational purposes and should be reviewed and adapted to reflect your actual data practices and applicable law before publication.

1. Who We Are

Greenmatrix provides AI-assisted data analysis and decision-support tools for individuals exploring investment and trading activity. Our registered address is 101 Stroudley Road, Brighton BN1 4DJ, UK. For any privacy-related questions, please use the contact details provided on our Contact page.

2. Information We Collect

We may collect the following categories of information depending on how you interact with our platform:

  • Account information: name, email address, password, and any details you provide when registering or setting up a profile.
  • Usage data: pages visited, features used, session duration, click patterns, and device/browser information.
  • Technical data: IP address, device identifiers, operating system, and general location derived from IP (not precise geolocation).
  • Communications: messages, support requests, feedback, or survey responses you send to us.
  • Cookies and similar technologies: as described in Section 6 below.

We do not knowingly collect sensitive financial account credentials (such as bank login details) through this website.

3. How We Use Information

We use the information we collect to:

  • Provide, operate, and maintain our platform and its features.
  • Create and manage user accounts and authenticate access.
  • Respond to inquiries, support requests, and communications.
  • Improve, personalise, and monitor the performance of our website and services.
  • Send administrative updates, security notices, and, where you have consented, marketing communications.
  • Detect, investigate, and prevent fraudulent, unauthorised, or illegal activity.
  • Comply with applicable legal and regulatory obligations.

4. Legal Basis for Processing

Where applicable data protection law requires a legal basis, we rely on one or more of the following: your consent, the necessity of processing to perform a contract with you, our legitimate interests in operating and improving our services, and compliance with legal obligations.

5. How We Share Information

We do not sell personal information. We may share information with:

  • Service providers: hosting, analytics, email delivery, and customer support tools that process data on our behalf under appropriate confidentiality and security obligations.
  • Legal and compliance: authorities or third parties where required by law, regulation, legal process, or to protect our rights, users, or the public.
  • Business transfers: a successor entity in connection with a merger, acquisition, or sale of assets, subject to continued protection of your information.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to operate core site functions, remember preferences, and understand how visitors use our platform. You can control cookies through your browser settings, including blocking or deleting them; however, disabling certain cookies may affect site functionality. Where required, we will request your consent before placing non-essential cookies.

7. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes outlined in this Policy, including satisfying legal, accounting, or reporting obligations. When information is no longer needed, we take reasonable steps to securely delete or anonymise it.

8. Data Security

We implement reasonable technical and organisational measures designed to protect personal information against unauthorised access, loss, misuse, or alteration. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

9. International Data Transfers

Depending on where you access our services from, your information may be transferred to and processed in countries other than your own. Where this occurs, we aim to ensure appropriate safeguards are in place consistent with applicable data protection requirements.

10. Your Rights

Subject to applicable law, you may have rights to:

  • Access the personal information we hold about you.
  • Request correction of inaccurate or incomplete information.
  • Request deletion of your personal information.
  • Object to or restrict certain processing activities.
  • Request a portable copy of your information, where applicable.
  • Withdraw consent at any time where processing is based on consent.

To exercise any of these rights, please contact us using the details on our Contact page. We may need to verify your identity before responding to your request.

11. Children's Privacy

Our platform is not directed at children, and we do not knowingly collect personal information from individuals under the age of 18. If you believe a child has provided us with personal information, please contact us so we can take appropriate action.

12. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of such third parties, and we encourage you to review their privacy policies independently.

13. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the revised version with an updated "Last updated" date, and material changes may be communicated through additional notice where appropriate.

14. Contact Us

If you have questions about this Privacy Policy or our data practices, please reach out via the contact details listed on our Contact page.